Precious Akande

Provided comprehensive executive and operational support to US & Europe-based CEOs and startup founders, streamlining administrative processes and enhancing productivity across diverse time zones.

• Coordinated a CEO's busy schedule during a critical product launch, ensuring 100% of deadlines were met and contributing to successful market entry.
• Managed daily calendars and scheduled meetings across multiple time zones, coordinating complex travel itineraries across 3 countries for business retreats with no missed connections.
• Organized and cleaned high-volume inboxes, processing over 2,000+ emails to reduce clutter and ensure prompt responses, significantly reducing response times from 2 days to 4 hours.
• Developed and maintained task trackers using ClickUp and Trello, creating streamlined workflows that enhanced project management and operational efficiency.
• Supported a startup founder in launching their online course by managing all backend tasks and communications, facilitating successful program rollout.

Supervised multi-branch operations and managed customer relations, driving retention and supporting executive alignment for a growing F&B business.

• Supervised daily operations across 3 branches and liaised with overseas CEOs to ensure strategic alignment and efficient workflow.
• Managed comprehensive event logistics and prepared teams for successful product launches and community engagement events.
• Responded to over 150+ customer queries monthly, resolving issues and improving customer retention by 25% through effective problem-solving.
• Designed impactful business reports, sales summaries, and discount flyers using Canva and Excel to support marketing and sales initiatives.